By using this website you agree to the following terms & conditions. These terms & conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information. atelier | 55 by Tapiwa Matsinde reserves the right to change these terms & conditions from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

LIMITATION OF LIABILITY 
atelier | 55 shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained on this website.

Unless stated otherwise, the information provided in the blog and other sections of the website represents the thoughts, observations, and experiences of the author, and do not constitute professional services advice. The information provided may not be suitable for everyone, and atelier | 55 cannot be held responsible for the failure of the information to provide results. It is recommended that other texts and information sources be consulted to create a more informed opinion about any of the topics or issues raised.

Every effort is made to accurately credit references and quoted material, and atelier | 55 is not responsible for incorrect credit information.

atelier | 55 is not responsible for the content of, or opinions expressed on external links.

Where products or services are mentioned or offered for sale every care has been taken to describe items accurately, however slight variations may occur with text descriptions. To the extent permitted by law, we do not warrant that the text descriptions or any other content available on the website are accurate, complete, reliable, current or error-free. atelier | 55 shall not be liable for any indirect or resulting loss whether this arises from a breach of duty, breach of contract, negligence or any other way.

atelier | 55 showcases content about designers and retailers whose products and services I like and that I feel will be relevant and informative for my readers. Unless disclosed atelier | 55 does not endorse, represent and is not in any way affiliated to the designers, products or services featured on the website. If a product or service does not fit in with the ethos of atelier | 55 I reserve the right not feature it on the site.

As with planning any travel, if planning on visiting any of the destinations featured on atelier | 55, it is strongly recommended that you always check other relevant sources and security alerts to create an informed opinion before you plan any travel. atelier | 55 is not offering travel advice and is not responsible for any decisions made for travel undertaken.

The views on this website, unless otherwise stated, are that of the writer and do not constitute professional advice.

*As with planning any holiday, if planning on visiting any of the destinations featured on atelier | 55, I strongly recommend you always check before you travel.

COPYRIGHT
Unless stated otherwise all images belong to atelier | 55, and may not be copied without applying full credit to atelier | 55, or requesting permissions for use.

All rights, including copyright, in this website, are owned by or licensed to atelier | 55. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of atelier | 55. You may not modify, or distribute something on this website for any purpose. Blog posts may only be re-posted or shared with full credit and a link to atelier | 55 by Tapiwa Matsinde, www.atelier55design.com

Whilst every effort is made to credit images and acknowledge information sources through linking back to the original source, mistakes or oversights do happen. If a correction is required or if you would like your image/information removed please send through an email request to do so to editorial@atelier55design.com

Likewise, if you use images have been edited or placed into collages kindly link back to atelier | 55 as a matter of courtesy.

DISCLOSURE
atelier | 55 may use affiliate links including Amazon, ads and occasionally sponsored posts, meaning a small commission may be received if you follow any commissioned links or ads from the website and/or purchase items. Promoted content, services or products are selected according to relevance and how informative they are for readers.

TERMS & CONDITIONS OF THE SALE OF GOODS

THE CONTRACT BETWEEN US

These Terms & Conditions of the Sale of Goods apply to all transactions between us atelier | 55, and any sale of goods by atelier | 55 to you. Please read them carefully. atelier | 55 reserves the right to change these Terms & Conditions of the Sale of Goods from time to time by updating this page. Orders placed by you are an offer to purchase and a contract is only formally created once your offer to purchase is accepted by us, and the designer in question. You will receive an email confirmation from us once your order has been accepted. These terms and conditions, together with the prices displayed on our website, delivery details, contact details, and any document expressly referred to in these Terms & Conditions of the Sale of Goods, set out the whole of our agreement relating to the sale of goods by us to you. These Terms & Conditions of the Sale of Goods do not affect your statutory rights.

PRODUCT INFORMATION AND AVAILABILITY

Each product purchased is sold subject to its product description. The information, including all drawings, images, descriptive material, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods in order to assist your purchasing decision. Unless otherwise stated all products are dispatched directly from the designers.

As such all goods advertised are strictly subject to availability. We aim to keep the website as up to date as possible, however, all information, including product descriptions, appearing on this website at any given time may not always reflect the position at the time you place an order. Every effort is made to ensure that all the information on our website is correct at the time of viewing. atelier | 55 shall not be liable for any direct or indirect or consequential loss arising from any inaccurate image or description.

PRICES AND CANCELLATION BY US

The price payable for goods will be stipulated on our website at the time you place your order. The total cost of your order is the price of the goods ordered plus delivery. The prices shown are in UK sterling (GBP) and are inclusive of VAT. For addresses outside the UK and Ireland, the final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your debit/credit card company processes the transaction. Any delivery charges are extra. All orders are subject to stock availability. We reserve the right to cancel your order if 
- there is insufficient stock to deliver the goods you have ordered; or 
- we do not deliver to your area or cannot find a cost-effective postal carrier to do so; or 
- one or more of the goods you ordered was listed at an incorrect price due to a typographical error; or 
- your payment is not authorised or is refused. If we discover an error relating to your order, we will contact you as soon as possible to advise you of the error and confirm that you still wish to proceed. If we do cancel your order, we will notify you by e-mail and we will re-credit to your account any sum debited by us from your credit card within 30 days of your order. We are not obliged to offer any additional compensation for inconvenience or disappointment suffered.

DELIVERY OF GOODS TO YOU

We will deliver the goods you have ordered to the address you provide us with for delivery at the time you make your order. Unless stated otherwise all products are dispatched directly from the designers to you. Every effort will be made to deliver your goods within the times specified in the Delivery information page but delay in delivery is sometimes outside of our or the dispatcher’s control. Any dates we give you for delivery are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivering the goods to you. You will become the owner of the goods you have ordered once they have been delivered to your specified delivery address and your payment has been authorized and cleared by the credit card company. Once the goods have been delivered we no longer have any responsibility for any loss or damage to the goods. Digital goods will be available for download soon after payment unless stated otherwise, and no physical product will be shipped. Orders being shipped to you from outside your country of residence may be subject to the relevant import taxes, customs duties and fees of the destination country, which is the responsibility of the purchaser. atelier | 55 is not liable for any such taxes, duties or fees. We do not currently offer a dedicated delivery service to addresses outside of the UK and Ireland, Europe or North America. If your delivery address is outside of the UK and Ireland, Europe or North America and you would like to place an order for a product please contact us at shop@atelier55design.com to discuss suitable delivery options, which may take longer than 28 days.

CANCELLATION BY YOU

You may cancel your order within 24 hours of placing your order. You do not need to give us a reason for cancelling your order nor will you have to pay any penalty. After which time if you order has already been processed or you have already received the goods you may cancel your order by returning the goods you have ordered within 14 days after they are delivered. The only circumstance in which you cannot cancel your order is where you have taken the goods you have ordered (or the ones in relation to which you want to cancel) out of the sealed package in which they were delivered. To cancel your order you must notify us by writing to the following email shop@atelier55design.com. If you have received the goods before you cancel your order then, unless you have lost your right to cancel because you have taken the goods out of their sealed package, you must send them back to the address that will be supplied at your own cost and risk. If you cancel your order but we have already processed the goods for delivery you must not unpack the goods when you receive them and you must send the goods back to us at our supplied contact address at your own cost and risk as soon as possible. Once you have notified us that you are cancelling your order, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.

RETURNS AND EXCHANGES

atelier | 55 and the designers we partner with will accept the return of any items that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. Refunds will be credited to your original method of payment. We cannot offer refunds on pierced jewellery for hygiene reasons, or on goods made to order unless the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity. In those instances our only obligation will be: – to make good any shortage; or – to replace or repair any goods that are damaged or defective; or – to refund to you the amount paid by you for the goods in question. Our maximum liability to you arising from any product you purchase from us shall be the price you paid for the product. To arrange a refund or exchange your order you must notify us first by writing to the following email shop@atelier55design.com. When returning goods we recommend using recorded post and retaining Proof of Postage as we do not accept responsibility for items lost, delayed or stolen in transit, and to the extent permitted by law, we shall not be liable to you for any indirect or consequential loss or damage that is caused by any event or circumstance beyond our reasonable control, which shall include, but not be limited to, acts of God, civil commotion, riots, flood, drought, fire, and legislation.

Digital Goods

Due to the unphysical nature of digital items they cannot be returned or exchanged. If you have any problems with your digital product please contact us at email shop@atelier55design.com and we will endeavour to do our best to sort out the issue. Our cancellation policy does not apply to digital goods as download links are sent instantly.

LATE OR LOST ITEMS

Items to be delivered within the UK and Ireland will be sent primarily by Royal Mail or courier. Items sent internationally may either be sent through the Royal Mail International Standard or Economy service or another suitable postal carrier. Once your items are placed by us with the relevant postal carrier, we are no longer liable for those items and in the event that they are late, lost or stolen, it is with that relevant postal carrier that any liability for late, lost or stolen items will lie. atelier | 55 will however endeavour to make all reasonable efforts to assist you in tracking down your items so that they are delivered to you. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, or up to 40 days if your delivery address is outside of the UK and Ireland, Europe or North America we shall have no liability to you unless you notify us in writing at our supplied contact address of the problem within 40 days, or 60 days if your delivery address is outside of the UK and Ireland, Europe or North America of the date on which you ordered the goods.

RESALE

Members of the public are not allowed to purchase our goods with the specific intent of reselling them in any country without our prior agreement to be obtained in writing. If you are a trade customer including retailer please contact shop@atelier55design.com to receive the relevant information.

FEEDBACK AND COMPLAINTS

We welcome feedback from our customers as it enables us to improve our service. If you have feedback or a complaint about any part of our service, please contact us by e-mail at info@atelier55design.com and we will deal with the issue promptly.


THE LAW GOVERNING THIS CONTRACT 
All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales, in accordance with English law. All of the above does not affect your statutory rights.